Shipping Policy

Last Updated: 7th March 2026

This Shipping Policy explains how orders placed on the Fitleasure website are processed, shipped, and delivered. Fitleasure is operated by Brands Scaleup Private Limited.

1. Order Processing

All orders are processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Once your order is processed and dispatched, you will receive a shipping confirmation with tracking details via email or SMS.

2. Delivery Timeline

Estimated delivery timelines are as follows:

  • Metro Cities: 2–4 business days

  • Other Cities & Towns: 3–6 business days

  • Remote Locations: 5–7 business days

Delivery timelines may vary depending on logistics partner availability, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout before you complete your order.

From time to time, we may offer free shipping promotions on eligible orders.

 

4. Order Tracking

Once your order is dispatched, you will receive a tracking link via email or SMS.

You can track your order status directly through the provided link.

5. Delivery Attempts

Our delivery partners will attempt delivery at the shipping address provided during checkout.

If the delivery is unsuccessful due to reasons such as:

  • Incorrect address

  • Recipient unavailable

  • Refusal to accept delivery

the order may be returned to us.

Additional shipping charges may apply for re-delivery.

6. Delays

While we strive to deliver your order within the estimated timeframe, delays may occasionally occur due to:

  • High order volumes

  • Logistics partner issues

  • Weather conditions

  • Public holidays or regional restrictions

We appreciate your patience and understanding in such situations.

7. Shipping Locations

Currently, Fitleasure delivers across India.

For international shipping inquiries, please contact our support team.

8. Damaged or Missing Packages

If your order arrives damaged or if items are missing, please contact us within 48 hours of delivery with your order details and photographs (if applicable).

Our team will review the issue and assist you with a resolution.

9. Contact Us

If you have any questions regarding shipping or delivery, please contact us at:

Brands Scaleup Private Limited
Email: support@fitleasure.com
Contact : +918860242051